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From RTP on a PG Soft slot to rollover on a sportsbook market, the words matter. This glossary covers game mechanics, odds language, account and wallet terms — so you know exactly what you're looking at when you browse the lobby or check your account dashboard. Access depends on local law and is available where local law permits.
If a term in the lobby or on your account page does not match what you read here, reach out before you place a wager. Our support channels are there to clarify game rules, wallet steps and account conditions — not just technical issues.
Open the chat widget from any lobby page. Describe the term or screen you are looking at and a support agent will walk you through what it means in the context of that specific game or account action.
Your account dashboard includes a help section that links definitions to the relevant account or wallet screen — useful when a Maya or GrabPay transaction label is not immediately clear after a transfer.
For detailed questions about information conditions, wager requirements or KYC document steps, email support gives you a written record of the answer you can refer back to at any point.
Browsing the abcph lobby is easier when the labels make sense. A slot from Habanero will show a volatility indicator; a live dealer table from Pragmatic Play will reference minimum and maximum bet ranges; your account wallet will show transaction states for GrabPay, Maya or InstaPay transfers. Each of those labels has a specific meaning, and misreading one — say, confusing 'wagering requirement' with 'deposit amount' — changes how you plan your session. This glossary is organised into four term families: game mechanics, odds and betting, wallet and account language, and information conditions. Work through the section that matches what you are looking at right now in the lobby. Definitions here are plain-language starting points; always confirm specific numbers or limits against the values shown on your actual screen, since those figures are what apply to your account.
The lobby surfaces different vocabulary depending on which section you are in. Here is a quick map of where each term family lives and what triggers it.
Seen on individual game tiles and inside game rules panels. Covers RTP, volatility, paylines, bonus rounds, multipliers and scatter symbols. CQ9 and Habanero games display these in their paytable before a session starts.
Appears in the sportsbook section — basketball PBA and NBA markets, boxing, and Mobile Legends esports. Terms like Asian handicap, over/under and decimal odds are shown on each market line before you confirm a selection.
Visible inside your account dashboard under transactions and verification. Labels include pending, settled, e-wallet, InstaPay transfer, KYC status and balance. Check this section after a Maya or GrabPay deposit to track your funds.
Shown on any information detail page in your account. Terms like rollover, wager requirement, qualifying period and eligible games are defined there. The current state of any condition is shown in your account dashboard after login.
These are the terms you will encounter on nearly every slot and live table in the lobby. Each definition below is a plain-language explanation of what the term means — not a promise about outcomes.
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns over a very large number of rounds. RTP is shown only where the game or provider exposes it in the paytable or rules screen.
House edge is the mathematical advantage the game holds over the player across all rounds. It is the inverse of RTP. A higher house edge means the game retains a larger share of total wagers over time, statistically.
Volatility describes how a slot distributes prize rounds — frequent small prizes signal low volatility; rare but larger prize rounds signal high volatility. Habanero and CQ9 slots often display a volatility rating inside their rules panel.
A wager or turnover requirement states how many times an amount must be bet before it qualifies for a specific account action. The exact multiplier for any condition is shown on the relevant offer detail page in your account.
A jackpot is a game's top prize pool, hit on rare symbol combinations or triggered by a specific bonus round mechanic. The jackpot amount and trigger conditions are described in the individual game's paytable.
A live dealer is a real person dealing cards or spinning a wheel in a studio, streamed to your screen in real time. Pragmatic Play supplies live dealer tables visible under the Live Casino category in the lobby.
These terms come up in the sportsbook, during account verification or when you are reviewing a transaction in your wallet. They are distinct from game mechanics — understanding them helps you navigate the non-game parts of the platform.
Asian handicap is a sports betting format that removes the draw outcome by giving one side a head start in goals or points. It is common in basketball and football markets and reduces the bet to a two-outcome selection.
Over/under is a market where you predict whether a combined score or statistical figure will be above or below a line set for that event. It appears on PBA and NBA basketball lines in the sportsbook section.
Rollover is the total amount you need to wager to satisfy a condition attached to a specific account credit. It is calculated as the credit amount multiplied by the rollover figure shown on the offer detail page.
An e-wallet is a digital payment account — such as Maya, GrabPay or InstaPay — linked to your profile for deposits and withdrawals. Transactions appear under your account wallet history with the payment method label shown.
KYC stands for Know Your Customer. It is the identity verification process required by the platform before withdrawals can be processed. The documents and steps required are shown in your account verification section after login.
Decimal odds show the total return per unit staked, including the original stake. For example, odds of 2. 50 return 2. 50 units for every 1 unit placed. The sportsbook displays odds in the format set in your account preferences.
Consider a session that moves across three parts of the lobby. You start on a CQ9 slot — the rules panel shows RTP and a high-volatility rating. That tells you prize rounds are spaced out, so your session balance needs to accommodate a longer run between feature hits. You move to a Pragmatic Play live dealer table; the screen shows minimum bet, maximum bet and a side-bet option with its own house edge listed separately. Those two figures let you compare the main game cost against the side bet cost before you confirm. Finally, you check the sportsbook for a PBA basketball over/under market: the line is set, the decimal odds are visible, and the potential return is calculated automatically before you confirm. In all three cases, the term appeared on screen before you acted — the glossary just explains what each label means so the decision is yours to make clearly.
High volatility means the game's prize rounds cluster less frequently. Check the rules panel inside the game tile before starting — the rating is shown there, not inferred from the game name.
On a Pragmatic Play live dealer table, side bets carry a higher house edge than the main game. Both figures are in the bet-type rules panel. Compare them before selecting a side option.
After receiving an account credit, the rollover counter updates in real time as qualifying wagers settle. Open your account dashboard after login to see the current progress figure.
If your account shows a KYC pending status, complete the required document steps first. The withdrawal to GrabPay or Maya will route normally once verification is marked as complete in your account.
These questions are about the platform actions that the glossary terms describe — account steps, lobby navigation and wallet behaviour.
Open the game tile and look for the rules or paytable button before starting a paid session. RTP is shown only where the studio — PG Soft, Habanero, CQ9 or Pragmatic Play — includes it in that game's data. Not every title exposes it.
Log in and open your account dashboard. The relevant section shows the condition amount, the rollover multiplier, and how much qualifying wagering has been recorded so far. The counter updates as bets settle.
Deposits via Maya or GrabPay are credited to your wallet and available for play. Withdrawals are held until KYC verification is complete. Follow the document steps shown in your account verification section to clear the status.
Yes. Your account preferences include an odds-format setting. Change it to decimal, fractional or American depending on which layout you find easier to read for basketball or boxing markets.
A pending status means the transfer has been initiated but not yet confirmed by the payment network. Check the transaction detail inside your account wallet; the status updates once the InstaPay network confirms receipt on its end.
Eligible game categories for a given condition are listed on the offer detail page in your account. Some conditions count live casino wagers at a different rate than slots — always check the terms on that specific page before wagering.